Tjbaje Privacy Policy – Our Commitment to Protecting Your Information

Tjbaje is a trusted online betting and entertainment platform in Bangladesh. When you use our services, you share certain personal information with us. This Privacy Policy explains how we collect that information, why we use it, how we keep it secure, and when it may be shared with third parties.

By using tjbaje's website or mobile app, you are considered to have agreed to this Privacy Policy. Please read it in full before using our services. If you have any questions, don't hesitate to contact us directly.

We comply with international privacy laws and the guidelines of our licensing authority. Protecting your data is both an ethical commitment and a legal obligation.

Tjbaje collects data in two main ways – directly from you and automatically through your use of the platform.

As part of KYC (Know Your Customer) verification, images of your national ID or passport may also be collected. This information is used solely for identity verification purposes.

Tjbaje uses your information only for specific, legitimate purposes. These are outlined clearly below:

• Account Management: For creating, verifying, and maintaining your account.
• Service Delivery: For betting, lottery, payment processing, and prize distribution.
• Security Assurance: For fraud prevention, account protection, and detection of suspicious activity.
• Legal Compliance: To meet our legal obligations under Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations.
• Service Improvement: To analyze usage patterns and improve your overall experience.
• Contact: For sending important updates, transaction confirmations, and promotional offers.
• Support Services: For resolving your complaints and issues.

Tjbaje never sells your personal data. However, it may be shared with specific third parties in the limited circumstances outlined below:

• Payment Processors: Necessary information is shared with authorized payment gateways to process transactions.
• Regulatory Authority: Information may be disclosed to licensing authorities or government agencies where required by law.
• Identity Verification Services: Data may be shared with authorized verification services as part of the KYC process.
• Technology Partners: Our technology partners may have limited access to your data for platform operations.

All third-party partners are bound by strict confidentiality agreements and may not use your data for any other purpose.

Tjbaje uses industry-leading security technology to keep your data safe. Here are some of the key pillars of our security infrastructure:

• SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available for an added layer of security.
• Secure Servers: Your data is stored in data centers that meet the highest security standards.
• Regular Security Audits: Regular penetration testing and security audits are conducted.
• Restricted Access: Only authorized personnel are permitted to access your data, and only to the extent necessary.

Tjbaje uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure platform functionality.

You can disable optional cookies through your browser settings, though some features may become limited as a result.

You have certain important rights over your personal data on tjbaje, recognized under international privacy law.

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data, subject to certain conditions.
• Right to Restrict Processing: The right to request that processing of your data be restricted in certain circumstances.
• Right to Object: The right to object to the use of your data for specific purposes.
• Right to Data Portability: The right to receive your data in a portable format.

To exercise any of these rights, email us at support@tjbaje.net. We will respond within 30 business days.

We retain your data only for as long as necessary. Retention periods may vary depending on the type of information.

• Account Information: For the duration your account is active, and up to 5 years after closure where required by law.
• Transaction Information: Retained for a minimum of 5 years in accordance with financial regulations.
• KYC Documents: Up to 5–7 years due to legal obligations.
• Support Contact: Up to 2 years after a case is resolved.
• Technical Logs: Typically between 3 and 12 months.

Once the retention period expires, your data is securely deleted or anonymized.

Tjbaje is strictly for users aged 18 and above. We do not knowingly collect data from any minors.

• An age verification process is in place at the time of registration.
• If a minor is suspected of having opened an account, it will be immediately closed and all associated data deleted.
• Parents can report suspicious accounts to support@tjbaje.net.

Tjbaje may update this Privacy Policy from time to time. We will notify users based on the nature and significance of the changes.

• You will be notified in advance via SMS or email of any significant changes.
• Minor changes will be updated on this page only.
• Continued use of tjbaje after any changes to this policy will be considered acceptance of the updated terms.

For any privacy-related questions, complaints, or requests, feel free to reach out to us. We're committed to responding promptly.

• Email: support@tjbaje.net
• Help Center: Live Chat
• Response Time: Initial response within 7 business days.