Frequently Asked Questions

Tjbaje FAQ – All Your Questions Answered Here

From registration and payments to betting rules, lotteries, and rewards — find answers to everything on this page.

50+
General Questions
8
Category
24/7
Support Available
Bangla
Fully in Bengali

Why Choose tjbaje

Why Choose Our Platform

Here's a quick overview of tjbaje's key features at a glance.

Quick Registration & Login

Open an account in just 3 minutes. Sign in to tjbaje easily with your mobile number or email.

Fully Secure Payments

Deposit and withdraw using popular methods including Mobile Pay and Nagad. Secured with SSL encryption.

Live Match Odds

View real-time odds on cricket and football, and place your bets at any moment.

Exciting Bonuses

Get a welcome bonus on your first deposit, plus regular reload offers. Visit the promotions page.

Mobile App

Use the tjbaje app on both Android and iOS. Place bets from anywhere, anytime.

24/7 Support in Bangla

Our Bangla support team is always on hand to help. Reach us via live chat anytime.

By Category
All Questions30
Account6
Payment6
Betting5
Lottery4
Bonus4
App3
Security2
Need help?

If you can't find an answer, reach out to us directly.

Help Center
Quick Links
No results found.

Account FAQs

To open an account at tjbaje, you need to On the Registration Page Enter your mobile number or email, choose a strong password, and fill in the required personal details. Verify with an OTP and your account will be active instantly. The whole process takes just 3 minutes.

No. Under tjbaje's policy, each person may only hold one account. If multiple accounts are detected, all accounts and balances will be permanently suspended. For more details, please refer to our Terms & Conditions Read.

Login Page Click the "Forgot Password?" button, enter your registered mobile number or email, and an OTP will be sent to you. Use it to set a new password. If you run into any issues, Help Center Contact us.

Upload a photo of your national ID or passport in the "Verification" section of your account dashboard. Verification is usually completed within 24 hours. Some withdrawals are possible without verification, but KYC is required for full access.

Yes, you can close your account at any time. To do so, Help Center Contact us. Make sure to withdraw your balance before closing the account. As part of responsible gaming, you also have the option to temporarily suspend your account.

For security purposes, changing your mobile number or email requires identity verification. Help Center's submit a request, and our team will guide you through the process.

Payments & Transactions

All transactions are SSL-secured. Deposits are typically instant, and withdrawals are processed within 1–24 hours.

tjbaje supports deposits via Mobile Pay, Nagad, Rocket, and other mobile banking methods, as well as bank transfers. Go to the "Deposit" section of your dashboard and choose your preferred method.

Minimum deposit and withdrawal amounts vary by payment method. Generally, the minimum deposit is 100 BDT and the minimum withdrawal is 500 BDT. Check your dashboard for the exact limits.

Withdrawals via mobile banking are usually completed within 1–6 hours. Bank transfers may take 1–2 business days. Unverified KYC can cause delays in processing.

If a deposit fails, first check your internet connection and the balance of your payment method. If the amount was deducted but not added to your balance, contact us with your transaction ID Help Center let us know.

You can find a full record of all deposits and withdrawals under the "Transaction History" section in your account dashboard. You can also filter transactions by date.

A first-time large withdrawal may require ID verification. Once completed, all future withdrawals will be processed faster. This step is in place for your security.

Betting FAQs

tjbaje offers betting on cricket, football, tennis, badminton, and more — covering both international and domestic tournaments with live and pre-match betting options. Match Odds Page View all matches.

Live betting lets you place bets on matches in real time as they happen. Odds update every moment. On the Bet Page select the "Live" tab and place your bet on any match you like.

Once the match result is confirmed, winnings are automatically credited to your wallet — typically within 15–30 minutes of the match ending.

Once a bet is confirmed, it generally cannot be cancelled or modified. However, in certain situations — such as a match being cancelled — your bet will be automatically refunded.

Maximum bet limits vary by event and market. The limit for each bet is shown automatically on the bet slip. Regular players may be eligible for increased limits.

Lottery FAQs

After Logging In Lottery Page Go to your preferred lottery, pick a ticket, and complete your purchase. Once the draw is done, results will be sent via email or SMS and any winnings will be added directly to your wallet.

Ticket prices vary by lottery type. Some start from BDT 10, while draws with larger prizes may cost more. Full details are available Lottery Page will receive.

The draw schedule is listed separately for each lottery. Some draws are daily, others are weekly. Lottery Page View upcoming draw dates and times.

Lottery winnings are automatically credited to your tjbaje wallet, from where you can withdraw directly. For large prizes, our team will reach out to you personally.

Bonuses & Promotions

As a new member Registration and make your first deposit. Your welcome bonus will be added to your bonus wallet automatically. Full bonus details are available On the Promotions Page View.

Bonuses cannot be withdrawn directly. You must meet a specified betting turnover (wagering requirement) before winnings earned from the bonus can be withdrawn. For full details Terms & Conditions available.

Reward points accumulate at a fixed rate on every bet. You can redeem your points for bonuses or free bets. Prizes Page View your point balance and redemption options.

Bonus validity is typically 7–30 days, and each bonus has its own expiry date stated separately. Any unused bonus will be forfeited once it expires, so make sure to use it in time.

Mobile App

The tjbaje app is available directly from our App Page Download it from there. Both Android and iOS versions are available. Avoid downloading from third-party sources.

Yes, everything available on the website is also available on the app — plus push notifications, faster loading, and a smoother overall mobile experience.

On Android, enable the "Install from unknown sources" option. On iOS, activate the Trust setting. If the issue persists, Help Center Contact us.

Security

tjbaje uses 256-bit SSL encryption to keep all transactions and personal data secure. Under our Privacy Policy your information is never shared with third parties.

If you notice any suspicious activity, change your password immediately and Help Center Send an urgent message. Our security team will temporarily lock the account and investigate.

Still have questions?

Contact our help center directly or open an account now to get started.

Register for Free Help Center
বাংলা